SQWISH_API_KEY as in the
quickstart. Each page also shows how to act on the answer and adapt it to your data.
Triage and routing
Route a support ticket
Use it to pick the team for a ticket, spot a deadline within a day and score the impact.
Analyse every comment
Use it to score sentiment, buying intent and spam on every comment of a post.
Sort a request by the kind of work it needs
Use it to send each request to the right model and prompt.
Decide when to hand a conversation on
Use it to pass a conversation to a person or a bigger model only when your bot can’t finish it.
Agents
Pick the tool for a request
Use it to give your agent’s planner only the tool that fits, or none.
Check a tool call before it runs
Use it to run, ask about or refuse each call your agent is about to make.
Spot a prompt injection or jailbreak
Use it to catch text that tries to talk your assistant out of its instructions.
Pick the memories worth recalling
Use it to choose which stored memories go into your assistant’s prompt.
Retrieval and answer quality
Grade how well each passage answers the query
Use it to rerank retrieved passages and drop the ones that don’t help.
Check a draft against its sources
Use it to catch claims your sources don’t support before your user sees them.
Decide if a draft is ready to send
Use it as a starting rubric for scoring replies before they go out.