> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sqwish.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Your account

> What your account can do in each state, and how to download or delete your data.

This page covers your account itself. It says what each account state allows, and how to download or delete your data.

```bash theme={null}
curl --fail-with-body https://api.sqwish.ai/v1/account \
  -H "Authorization: Bearer $SQWISH_API_KEY"
```

| Request | Returns |
| - | - |
| `GET /v1/account` | Identity, the organisation the call works in, access state, exact wallet balances, referrals, onboarding and effective tier limits |
| `GET /v1/organization` | The organisation the call works in. It gives the call's role there and what it may do, the organisation's standing, and whether [zero data retention](https://docs.sqwish.ai/guides/zero-data-retention.md) is on |

Call them with a full-access, read-only or admin key. An inference key can read neither ([access levels](https://docs.sqwish.ai/guides/api-keys.md#access-levels)). A shared organisation's key sees the organisation, not the person who made the key ([keys in an organisation](https://docs.sqwish.ai/guides/organisations.md#keys-in-an-organisation)).

`project` on `GET /v1/account` is the [project](https://docs.sqwish.ai/guides/projects.md) the call works in. It is `null` for an admin key, which works in none.

## Access

An account is `waitlisted`, `active` or `blocked`. `organization.status` on `GET /v1/account` and `GET /v1/organization` gives the state.

| State | What the account can do |
| - | - |
| `waitlisted` | See where it stands and browse models. It can read `GET /v1/account`, `GET /v1/organization` and `GET /v1/models`, download its data and delete itself. Other calls get `403 waitlisted` |
| `active` | Everything its role and its key's access allow. Most API work needs an active account |
| `blocked` | The account is suspended. It can still read its account, its usage and its billing, but it can't start work. Most other calls get `403 account_blocked`, whose message says what to do |

While an account waits in the main line, `waitlist.ahead` on `GET /v1/account` shows its place in the line, as the console does. Two things move it into the priority line: a friend who signs up through its referral link, or joining a shared organisation.

A waitlisted account holds no credit. Admission makes it active. It also gives [starter credit](https://docs.sqwish.ai/guides/billing.md#buy-credit), once per person and per email inbox. Someone on the waitlist can still join a shared organisation and work in it ([invite people](https://docs.sqwish.ai/guides/organisations.md#invite-people)).

On a suspended account, keep warm switches off and datasets that pay for storage are archived ([keep warm and storage](https://docs.sqwish.ai/guides/billing.md#keep-warm-and-storage)). An account suspended for usage it owes keeps its work, so neither happens.

## Download your data

Open **Account settings** in the console and choose **Download** under **Your data**. You get one ZIP file. Most files have the shape of the API answer they come from, and the `README.txt` inside lists them. The ZIP holds:

* your account, your billing and your request log
* your API keys, without the keys themselves
* your datasets: the training and evaluation sides of each one's latest version, and its version history
* your labelling sources and jobs
* your families, and the details of your models and jobs

Trained model files aren't included.

Only the console can download it, not an API key. The page says how many times an hour you can download it. `data_exports` on `GET /v1/account` says how many the hour has left.

## Delete your account

Download your data first if you want a copy. Then choose **Delete account** at the end of **Account settings**, and type `delete` and your email address to confirm.

Deleting is final:

* Your datasets, labels, families, fine-tuned models and evaluations are deleted.
* Your personal workspace's API keys stop working at once, and you're signed out everywhere.
* You leave every shared organisation you belong to.
* Project keys you made in a shared organisation go to its owners' [review](https://docs.sqwish.ai/guides/organisations.md#key-review). Your admin keys there are revoked at once.
* You can't sign in to the account again.
* Credit you bought isn't refunded, except as the [terms](https://console.sqwish.ai/terms#refunds) say.

The last owner of a shared organisation can't delete their account until someone else is an owner, or the organisation is deleted ([roles](https://docs.sqwish.ai/guides/organisations.md#roles)).

To close a suspended account, write to [help@sqwish.ai](mailto:help@sqwish.ai).

[Closing an account, and backups](https://docs.sqwish.ai/guides/data-residency.md#closing-an-account-and-backups) says when the account's data is deleted and how long backups keep it.


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